Have a question or comment? We would like to know. Your input and feedback is always welcomed. So we can ensure that you are pleased with what we are offering and what we could possibly do better. Due to the custom nature of our products all sales are final on all soaps & body butters. Wellness Matters Most takes pride in providing handcrafted small batch Health & Wellness products. Most of our items are custom crafted. Due to the uniqueness and scarcity of a great deal of the ingredients required in our products. We do not offer refunds or exchanges. We strive to satisfy all the expectations of our customers. Feel free to email us at email@example.com. Replies should be received within 24-48 hours.